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 Tellico Tech Talent

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Focus:

ServiceNow

As organizations continue to accelerate their digital transformation efforts, the demand for skilled ServiceNow professionals has grown significantly. We are actively seeking top-tier ServiceNow Tech Talent to help our clients design, build, and optimize enterprise workflows that drive efficiency, resilience, and innovation. Our hiring efforts focus on individuals with deep expertise in ServiceNow architecture, development, and administration on the NOW Platform.

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IT Service Management (ITSM)

  • Incident Management

  • Problem Management

  • Change Management

  • Request Management

  • Knowledge Management

  • Configuration Management (CMDB)

  • Service Level Management (SLM)

  • Service Catalog

  • Virtual Agent

  • Walk-Up Experience

  • Agent Workspace

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 IT Operations Management (ITOM)

  • Event Management

  • Discovery

  • Service Mapping

  • Cloud Management

  • Operational Intelligence

  • Health Log Analytics

  • Certificate Management

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IT Asset Management (ITAM)

  • Hardware Asset Management (HAM)

  • Software Asset Management (SAM)

  • Cloud Insights

  • Asset Lifecycle Automation

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IT Business Management (ITBM)

(Recently rebranded to Strategic Portfolio Management - SPM)

  • Project Portfolio Management (PPM)

  • Demand Management

  • Resource Management

  • Agile Development

  • Test Management

  • Application Portfolio Management (APM)

  • Innovation Management

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DevOps

  • DevOps Change Acceleration

  • Toolchain Integration

  • DevOps Insights

  • Employee Workflows

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HR Service Delivery (HRSD)

  • Case and Knowledge Management

  • Employee Service Center

  • Onboarding and Transitions

  • Journey Management

  • Enterprise Onboarding and Offboarding

  • Employee Document Management

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Workplace Service Delivery

  • Workplace Reservation Management

  • Workplace Case Management

  • Space and Move Management

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Customer Workflows

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Customer Service Management (CSM)

  • Case Management

  • Omnichannel Support

  • Knowledge Management

  • Field Service Management

  • Customer Project Management

  • Advanced Work Assignment

  • Virtual Agent for CSM

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Field Service Management

  • Work Order Management

  • Dispatch and Scheduling

  • Mobile Agent Support

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Security Operations (SecOps)

  • Security Incident Response

  • Vulnerability Response

  • Threat Intelligence Integration

  • Security Orchestration and Automation (SOAR)

  • Configuration Compliance

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Governance, Risk, and Compliance (GRC)

(Also known as IRM – Integrated Risk Management)

  • Policy and Compliance Management

  • Risk Management

  • Audit Management

  • Vendor Risk Management

  • Business Continuity Management

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Platform Capabilities & Cross-Enterprise Solutions

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App Engine Studio

  • Build custom apps with low-code/no-code tools

  • Process Automation Designer

  • IntegrationHub

  • Flow Designer

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Now Intelligence / AI & ML

  • Predictive Intelligence

  • Virtual Agent

  • Performance Analytics

  • AI Search

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ServiceNow Store Apps

  • Industry-specific apps

  • Partner integrations

  • Extensions for core modules

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We value problem-solvers who are passionate about automation, service delivery excellence, and continuous improvement within the ServiceNow ecosystem. Whether you're a certified developer, platform architect, or implementation specialist, we are helping our clients build teams that will shape the future of enterprise service management.

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